Do I have to buy everything?
No. Most restaurants start with one piece — usually Tap at the counter or the AI phone receptionist — and add more later. Every tool feeds the same customer database, so nothing you add later starts from zero.
How much does LoopDine cost?
It depends on what you need. Every restaurant gets a custom package — Tap, the AI receptionist, text back, marketing, a website, or any mix — combined into one monthly price.
Book a short call and we’ll put a package and a price together for you. There’s never a commission on your orders.
What is LoopDine Tap?
A branded countertop stand (plus optional NFC cards and keychains). Guests tap their phone or scan the QR code, join your loyalty program, spin for a reward and leave their email or phone number with consent. You get a customer list you own and automatic win-back and birthday messages. Prizes never depend on leaving a review.
How does missed-call text back work?
When a call goes unanswered, the caller gets a text within seconds with your ordering link, reservation or catering link, or an answer to a common question — and your team gets a note to follow up. Responses can change based on whether you’re open.
Does the AI receptionist sound like a robot?
No. It uses natural speech with your greeting and tone, responds in real time, and handles interruptions. Hear a sample or have it call you in the demo above before you decide anything.
Do you record my customers’ calls?
No. Recording is off by default on every account — the agent transcribes the call so you get the order, the booking and the exact words, but no audio of your customer is kept. If you want recording turned on later, say for investigating a dispute, we enable it per account and the agent discloses it to callers at the start of the call.
Do you build websites?
Yes. Custom, mobile-friendly restaurant sites with menus, online-ordering links, booking, catering forms, website chat and loyalty sign-up built in — plus hosting and maintenance, so you’re not chasing a developer for an hours change.
How quickly can I get started?
Most restaurants are live in about a week. We load your menu, hours and offers once, print your Tap stands, tune the phone agent, and write your first campaigns.
Do I need new hardware?
No. The phone agent works on your existing number, Tap runs on a countertop stand guests use with their own phones, and nothing changes at your register.
Does it integrate with my POS?
LoopDine runs alongside Toast, Square, Clover or any other POS today without touching your terminal. Deeper POS, online-ordering and delivery-platform connections are custom work we scope per restaurant before quoting.
Can I cancel anytime?
Yes. No long-term contract — and your customer list is yours, so you keep it if you ever leave.