THE RESTAURANT GROWTH PLATFORM Serving independent restaurants in Maryland

More customers. More repeat business. Fewer missed opportunities.

LoopDine helps restaurants capture customer information, build loyalty, answer more calls and automate marketing — all from one connected platform.

Start with one tool, add the rest when you’re ready · No contract · Your customers stay yours
LiveExample feed · one restaurant, one evening
Every guest, every channel, one place.
Guest joined at the counterTapped the stand · punch card started
Tap
Call answered after closeCatering lead for 40 · sent to manager
AI Voice
Missed call at 6:42 PMTexted the ordering link in seconds
Text back
48 lapsed regularsWin-back offer sent by SMS
CRM
Review request sentAfter a pickup order
Reviews
Everything we offer

Loyalty and rewards, reviews, customer CRM, email and SMS marketing, AI phone receptionists, missed-call text back, websites, online chat, booking, reputation management and custom restaurant automations.

Working for real restaurants
SaigoneseVietnamese · English + Vietnamese line
Maple Lawn PizzaPizza · English + Spanish line
Sushi FreedomSushi · English + Spanish line

Independent restaurants running LoopDine on their live menus — hear what a call sounds like →

What we offer

One platform for every way a guest finds you, calls you, and comes back.

Pick the piece you need most today. Everything shares one customer database, so each tool you add makes the others work harder.

01New

LoopDine Tap

Turn walk-in customers into repeat customers with an NFC and QR-powered countertop stand.

  • Customer email and phone-number capture
  • Digital loyalty and punch cards
  • Spin-to-win promotions
  • Google review requests
  • Birthday rewards
  • Automated win-back campaigns
  • Customer CRM
  • Email and SMS campaigns
  • Customer engagement analytics
  • Custom-branded stands, NFC cards and keychains
02

AI Voice Receptionist

An AI phone agent that answers restaurant calls 24/7.

  • Answers frequently asked questions
  • Provides hours, directions and menu information
  • Handles carryout-order inquiries
  • Captures catering and event leads
  • Takes reservations or booking requests
  • Transfers important calls to staff
  • Takes messages for your team
  • Escalates complaints to staff
  • Supports multiple locations
  • Integrates with restaurant systems when available
03

Missed-Call Text Back

Automatically text customers when the restaurant cannot answer.

  • Instant missed-call response
  • Links to online ordering
  • Reservation and catering links
  • Answers to frequently asked questions
  • Staff follow-up notifications
  • Lead capture and tracking
  • Custom responses based on business hours
04

Customer Messaging & CRM

Keep customer information organized and bring guests back more often.

  • Centralized customer database
  • Customer tagging and segmentation
  • Promotional email campaigns
  • SMS marketing campaigns
  • Birthday and anniversary messages
  • New-customer welcome sequences
  • Lapsed-customer reactivation
  • Offer and coupon distribution
  • Two-way customer messaging
  • Campaign performance reporting
05

Websites & Online Experience

Modern restaurant websites designed to turn visitors into customers.

  • Custom website design
  • Mobile-friendly menus
  • Online-ordering links
  • Reservation and appointment booking
  • Catering and event inquiry forms
  • Website chat
  • Review and loyalty enrollment
  • Location and hours management
  • Website hosting and maintenance
  • Conversion tracking
06

Marketing & Reputation

Tools and services that improve visibility and customer retention.

  • Google review generation
  • Review monitoring
  • Reputation management
  • Social media lead capture
  • Automated follow-up campaigns
  • Customer reactivation campaigns
  • Promotional landing pages
  • QR-code campaigns
  • Digital coupons and offers
  • Marketing reporting and analytics
How it works

Start with one tool. Grow into the rest.

No new hardware at the counter and nothing for your staff to learn on day one. We set it up, you watch the customers come in.

01

Pick where you’re losing customers

Missed calls, walk-ins who never come back, no reviews, a website that doesn’t convert. We start with the biggest leak.

02

We set it up for you

Your menu, hours, offers and brand go in once. Stands get printed, the phone agent gets tuned, campaigns get written — most restaurants are live in about a week.

03

Every guest lands in one place

Taps, calls, texts, reviews and website visits all build the same customer list — so the next campaign reaches the people who already came in.

Spotlight · AI Voice Receptionist

Hear it take an order.

Press play for a recorded call, or put your number in and the agent will ring you back so you hear it the way your customers will. These are real recordings from our agent running on a sample menu — not actors, not a script read.

🍝
Bella’s Trattoria (demo)
LoopDine demo menu · recorded call
Idle
📞 Press Talk to the AI live to speak with the real AI in your browser — or Hear a sample to play a real-voice call with no mic.
Ready when you are 0:00
📱 Or have the AI call your phone
Sample scenario
Order ticketWaiting…
Items and details appear here as the call happens — exactly as they’d land in your dashboard.

Like what you hear? Book a demo and we’ll spin up a live number on your real menu.

The missed-call problem

See how much every missed call is costing you.

When the line's busy, the order doesn't wait — it goes to the place down the street. Drag the sliders to match your restaurant and watch the number climb.

Your restaurant
25
10300
20%
5%50%
$30
$12$90
7
47
You're losing about
$0 / month
That's $0 a year — roughly 0 orders walking out the door every week.
Walking out the door, per year$0/yr
Stop the leak — book a demo →

Your numbers, your math — we’ll show you what we can actually recover on the call.

Assumes 35% of missed callers would have ordered — the rest are questions, repeat dials, and hang-ups.

AI Voice Receptionist

One AI phone agent. The whole phone line.

It knows your menu, your hours, and your tables — and handles the four things callers actually want.

AI Voice Employee

📞 Answers every call & question

Hours, location, parking, allergens, "are you open on the 4th?" — answered instantly and accurately from what you set in your dashboard, so your team stays on the floor.

  • 24/7 coverage, multiple calls answered at once
  • Never quotes a wrong hour or price — it reads from live data
  • Routes to a human when a call truly needs one
"Are you open on July 4th?"Answered from your hours
Instant
"Do you have gluten-free buns?"Checked against your menu
Yes
Needs a manager?Warm-transfers to staff
Routed
Direct ordering

🥡 Takes pickup orders

Reads your live menu, handles sizes and modifiers, prices the order correctly, and drops it straight into your dashboard with the kitchen notified. Pay-at-pickup — no card data on the call.

  • Authoritative pricing — totals computed from your menu, never guessed
  • One smart upsell per call, then it moves on
  • $0 commission — the order and the customer stay yours
🍕
2× Large MargheritaThin crust · extra basil
$36.00
🍰
1× TiramisuSuggested add-on, accepted
$8.50
Order #3F2ASent to kitchen · ready 6:15
Placed
Reservations & waitlist

📅 Books tables & the waitlist

Captures party size, date, time, and name, checks against your availability, and adds guests to the book or the waitlist — then confirms by voice and logs it for your team.

  • Respects your party-size caps and lead-time rules
  • Only confirms what's actually available — never overbooks
  • Offers the waitlist when the slot is full
👥
Party of 4 · Friday 7:30James T. · birthday
Confirmed
🪑
Patio requestNoted for the host stand
Added
⏳
8:00 was fullOffered the waitlist instead
Waitlist
Missed-call recovery

🛟 Catches every missed call

Set it to answer only when staff can't reach the phone, or take every call. Either way, nothing rolls to voicemail — each caller gets handled and logged so you can follow up.

  • Forward-on-no-answer or forward-all — your choice
  • Every call transcribed — no audio kept
  • Matches callers to their LoopDine profile to award loyalty points
📵
Staff slammed at the passCall rolled to the AI phone agent
Caught
📝
Full transcript keptReadable after every call
Logged
⭐
Caller is a regular+15 loyalty points on pickup
Matched
Built to be boring

What happens when something goes wrong.

The question every owner asks before handing over the phone. Here is the honest answer.

↷

Your number stays yours

We never take your number. It stays registered to you and forwards to the agent — either on every call or only when nobody picks up. You can switch the forward off from your own carrier account in about a minute, and calls ring your handset again.

☰

You can read every call

Every call is transcribed, with the outcome attached — what was ordered, what was booked, what was asked. If the agent gets something wrong you can read exactly what was said, word for word, and we retune it.

🔒

We don’t record your customers

Audio recording is off by default on every account. You get the transcript and the outcome — not a library of your customers’ voices. If you ever want recording on, for dispute investigation or training, you ask and we switch it on for you, with disclosure to callers.

∞

It doesn’t get busy

Ten callers at 6:45pm on a Friday are ten conversations, all answered on the first ring. There is no hold music and no queue, because there is no single line to tie up.

⚑

A person is always one step away

Anything the agent shouldn’t handle — a complaint, a large catering order, an angry caller — transfers to your staff, with what the caller already said passed along.

⇩

Your data leaves with you

Every caller, order, and transcript belongs to you. No commission on orders, no contract, and we hand over a full export whenever you ask — including on the way out.

Integrations & custom automation

Need it wired into your systems? We build that too.

Everything above runs alongside the POS you already have — we never touch your terminal. When you want LoopDine connected deeper, we scope it for your restaurant and tell you up front what’s ready and what we’d build.

Talk to us about custom work →
Custom solutions · scoped per restaurant
  • POS integrations
  • Online-ordering integrations
  • Toast, Square and Clover workflows
  • Delivery-platform workflows
  • Multi-location reporting
  • Menu and inventory synchronization
  • Staff notifications
  • Custom dashboards
  • Lead-routing automations
  • Restaurant-specific workflow development

These are built and confirmed for each restaurant before we quote them — not standard features on every plan.

Custom packages

Every restaurant gets a package built around it.

Some restaurants want Tap at the counter. Some want the phone answered. Most want a mix. Tell us what you need and we’ll put together a package and a price that fits — on a short call, not a pricing table.

What are you interested in? Pick any — or none, we’ll help you decide.
How it works
  1. Book a 30-minute call. We learn how your restaurant runs and where customers slip away.
  2. Get a custom package. Only the tools you need, combined into one monthly price.
  3. Go live in about a week. We set everything up; you add more whenever you’re ready.
Book a call to build your package →

No commitment, no card. Combine any of these — one package, one monthly price.

FAQ

Frequently asked questions

Do I have to buy everything?
No. Most restaurants start with one piece — usually Tap at the counter or the AI phone receptionist — and add more later. Every tool feeds the same customer database, so nothing you add later starts from zero.
How much does LoopDine cost?
It depends on what you need. Every restaurant gets a custom package — Tap, the AI receptionist, text back, marketing, a website, or any mix — combined into one monthly price. Book a short call and we’ll put a package and a price together for you. There’s never a commission on your orders.
What is LoopDine Tap?
A branded countertop stand (plus optional NFC cards and keychains). Guests tap their phone or scan the QR code, join your loyalty program, spin for a reward and leave their email or phone number with consent. You get a customer list you own and automatic win-back and birthday messages. Prizes never depend on leaving a review.
How does missed-call text back work?
When a call goes unanswered, the caller gets a text within seconds with your ordering link, reservation or catering link, or an answer to a common question — and your team gets a note to follow up. Responses can change based on whether you’re open.
Does the AI receptionist sound like a robot?
No. It uses natural speech with your greeting and tone, responds in real time, and handles interruptions. Hear a sample or have it call you in the demo above before you decide anything.
Do you record my customers’ calls?
No. Recording is off by default on every account — the agent transcribes the call so you get the order, the booking and the exact words, but no audio of your customer is kept. If you want recording turned on later, say for investigating a dispute, we enable it per account and the agent discloses it to callers at the start of the call.
Do you build websites?
Yes. Custom, mobile-friendly restaurant sites with menus, online-ordering links, booking, catering forms, website chat and loyalty sign-up built in — plus hosting and maintenance, so you’re not chasing a developer for an hours change.
How quickly can I get started?
Most restaurants are live in about a week. We load your menu, hours and offers once, print your Tap stands, tune the phone agent, and write your first campaigns.
Do I need new hardware?
No. The phone agent works on your existing number, Tap runs on a countertop stand guests use with their own phones, and nothing changes at your register.
Does it integrate with my POS?
LoopDine runs alongside Toast, Square, Clover or any other POS today without touching your terminal. Deeper POS, online-ordering and delivery-platform connections are custom work we scope per restaurant before quoting.
Can I cancel anytime?
Yes. No long-term contract — and your customer list is yours, so you keep it if you ever leave.
Book a demo

See LoopDine working for your restaurant.

Pick a time and we’ll walk you through Tap, the AI receptionist, text back and campaigns — set up on your real menu. No commitment, no card.

For restaurants

Book your demo.

Grab a slot below and we’ll have a demo line running on your menu before the call.

Loading the calendar… If it doesn’t load, book here or email hello@loopdine.com.
  • A demo phone line you can call yourself
  • Set up with your real menu & hours
  • A plan for where you’re losing customers today

More customers. More repeat business.

Book thirty minutes and we’ll show you exactly where your restaurant is leaving customers on the table — and how to get them back.

No new hardware · Keep your number · No contract · $0 commission

Call it Book a demo →